Add to your Store
Home Why us? Documentation Privacy Policy Refund Policy Get in Touch

Shopify FAQ Sync Section

Learn how to create a FAQ Sync section with Sections Pro in Shopify

Description of the Section

The FAQ Sync section allows you to create a fully customizable FAQ (Frequently Asked Questions) segment for your Shopify store. With the ability to add images or videos next to each question, the FAQ Sync section enables an interactive and engaging experience for customers. This section includes numerous configuration options to match your store's design and ensure your FAQ section is both functional and attractive.

Demo of the Section

Installation Instructions

  1. Download the Sections Pro app on the Shopify App Store
  2. Open the app and navigate to Premium Sections
  3. Search for "FAQ Sync"
  4. Click to Publish or Purchase

Sample Use Cases for a Shopify E-commerce Store

  1. Product Information: Embed detailed product information via videos and images next to frequently asked questions to help customers make informed purchasing decisions.

  2. Customer Support: Provide quick answers to common support inquiries. Videos demonstrating solutions to common problems can enhance customer satisfaction.

  3. Shipping Information: Display answers to shipping queries, paired with visual aids such as maps or delivery carrier logos, to reduce confusion and support requests.

  4. Return Policy: Explain your return and exchange policies with visual aids or instructional videos, making it easier for customers to understand the process.

  5. Store Usage Tips: Offer tips on how to use your store's features, like account management or navigating your product categories, with instructional videos.

Overview of the Configuration Settings

  1. Font:

    • Override Theme Fonts
    • Text Font
    • Headline Font
  2. Text:

    • Text Size
    • Text Line Height
    • Headline Size
    • Headline Line Height
    • Question Color
    • Answer Color
  3. Section Design:

    • Section Background Color
    • Padding (Top/Bottom and Left/Right)
  4. Container Design:

    • Background Color
    • Max Width
    • Padding (Top/Bottom and Left/Right)
    • Grid Gap
    • Grid Column Size
    • Vertical Alignment
    • Border Radius, Shadow, and Border
  5. Media Design:

    • Media Location (Left/Right)
    • Aspect Ratio
    • Round Borders
    • Subtle Shadow
    • Border Size and Color
  6. FAQ Design:

    • FAQ Padding and Gap
    • Subtle Shadow
    • Round Borders
    • Border Size and Color
    • Active/InActive Background Color
    • FAQ Indicator (Plus/Minus or Arrow)
  7. Blocks (Each question is a block):

    • Image/Video Picker
    • Question and Answer Text
    • Advanced Video Settings (Poster Image, Optional Link, Play Inline, Autoplay, Loop, Mute)

These settings empower you to tailor the FAQ section precisely to your store's aesthetics and functional requirements.